Frequently Asked Questions2019-01-08T19:30:30+00:00
Can I rent the bike for a few hours?2018-08-31T12:40:37+00:00

Our calculation is based on rental from one day (24 h) and more. Of course you can also use the bike for a shorter period – but we always charge the daily rate.

What happens if I do not give the rental bike back in time?2018-08-31T12:45:20+00:00

Unfortunately, we reserve the right to charge a full daily rent. Maybe the rental bike is already reserved for the next customer and we can not rent it because of the late return.

Can I extend my lease?2018-08-31T12:47:46+00:00

If no reservation has been made on the bike, it can of course be extended at any time. Please coordinate this with the rental staff before the scheduled deadline.

Do I have to take out insurance?2018-08-31T12:49:48+00:00

We offer the voluntary conclusion of a rental wheel insurance. This covers damage due to operator error, fall and accident damage to the wheel. The insurance does not cover the loss of the bike through theft – here, a personal liability should be completed.

Our high-quality locks included in the price have so far impressively withstood the loss due to theft.

Do I have to bring my own pedals / saddle?2018-08-31T12:57:23+00:00

We provide the most common pedals Shimano SPD and SPD-SL, Look KEO and normal pedals for free. But you can also bring your own pedals anytime and we assemble them for you.

Own saddles can also be brought along.

Do I have to wear a helmet?2018-08-31T13:00:42+00:00

We offer in our bike rental as good as new, high quality and sporty looking rental helmets. In Spain, helmets are required outside the village and on public roads. For children and adolescents there is a general helmet requirement.

Incidentally, the penalties imposed by the police are very sensitive to non-compliance (up to 100 € per person plus retention of the wheel).

Which size should I book?2018-08-31T13:03:37+00:00

In our booking system, the respective frame heights are specified with the appropriate body sizes from / to next to the wheel. Sorting there easily and you already have the right bike.

What do I have to bring?2018-09-01T21:49:51+00:00

– cycling clothing or other comfortable clothing

-Wheel shoes (normal sports shoes go too)

-Saddle (if your own does better)

-Pedals (if not the standard system pedals)

-Personal ID card or passport or driving license (a photo document)

How are the rental bikes equipped?2018-09-01T22:01:48+00:00

Our road bikes, cross and mountain bikes are equipped with speedometer, pump, reserve hose and tire levers and bottle holders. A lock can be added at no extra charge as well as a mini-tool.

For all other bikes, locks are also standard. Here we recommend taking a puncture spray (free of charge if not in use) for hose or tire defects. Here we can assemble bottle holders too.

Can you adjust the bike to my measures in advance?2018-09-02T09:33:59+00:00

If we have the dimensions (middle of the handlebar – saddle tip, saddle top – bottom bracket center, middle of the handlebar – bottom), we adjust the wheel afterwards. Not possible are changes to the stems, handlebar widths and crank lengths.

Can I leave the bike with you when I book for a longer period of time?2018-09-02T09:37:37+00:00

Yes, you can store the bike for free in our bicycle cellar. Here it is also assured. Third party bicycles can also be placed at a charge of € 1.50 per day.

We also offer repairs on third party bicycles.

Do you offer guided tours?2018-09-02T09:40:11+00:00

For larger groups we can provide a guide and offer various tours. Please vote in advance.

Fixed tours with guide are in the planning, as soon as they are available you can find out here on our homepage.

But we can offer GPS equipment with tours that offer very interesting routes.

Can I borrow shoes / clothes from you?2018-09-02T09:42:38+00:00

Bicycle helmets and backpacks are available for hire in our shop. For hygienic reasons, we can not offer clothes and shoes for hire. In our shop you have the opportunity to look around in advance for the right clothes.

Can I borrow shoes / clothes from you?2018-09-02T09:42:38+00:00

Bicycle helmets and backpacks are available for hire in our shop. For hygienic reasons, we can not offer clothes and shoes for hire. In our shop you have the opportunity to look around in advance for the right clothes.

Do you offer guided tours?2018-09-02T09:40:11+00:00

For larger groups we can provide a guide and offer various tours. Please vote in advance.

Fixed tours with guide are in the planning, as soon as they are available you can find out here on our homepage.

But we can offer GPS equipment with tours that offer very interesting routes.

Can I leave the bike with you when I book for a longer period of time?2018-09-02T09:37:37+00:00

Yes, you can store the bike for free in our bicycle cellar. Here it is also assured. Third party bicycles can also be placed at a charge of € 1.50 per day.

We also offer repairs on third party bicycles.

Can you adjust the bike to my measures in advance?2018-09-02T09:33:59+00:00

If we have the dimensions (middle of the handlebar – saddle tip, saddle top – bottom bracket center, middle of the handlebar – bottom), we adjust the wheel afterwards. Not possible are changes to the stems, handlebar widths and crank lengths.

How are the rental bikes equipped?2018-09-01T22:01:48+00:00

Our road bikes, cross and mountain bikes are equipped with speedometer, pump, reserve hose and tire levers and bottle holders. A lock can be added at no extra charge as well as a mini-tool.

For all other bikes, locks are also standard. Here we recommend taking a puncture spray (free of charge if not in use) for hose or tire defects. Here we can assemble bottle holders too.

What do I have to bring?2018-09-01T21:49:51+00:00

– cycling clothing or other comfortable clothing

-Wheel shoes (normal sports shoes go too)

-Saddle (if your own does better)

-Pedals (if not the standard system pedals)

-Personal ID card or passport or driving license (a photo document)

Which size should I book?2018-08-31T13:03:37+00:00

In our booking system, the respective frame heights are specified with the appropriate body sizes from / to next to the wheel. Sorting there easily and you already have the right bike.

Do I have to wear a helmet?2018-08-31T13:00:42+00:00

We offer in our bike rental as good as new, high quality and sporty looking rental helmets. In Spain, helmets are required outside the village and on public roads. For children and adolescents there is a general helmet requirement.

Incidentally, the penalties imposed by the police are very sensitive to non-compliance (up to 100 € per person plus retention of the wheel).

Do I have to bring my own pedals / saddle?2018-08-31T12:57:23+00:00

We provide the most common pedals Shimano SPD and SPD-SL, Look KEO and normal pedals for free. But you can also bring your own pedals anytime and we assemble them for you.

Own saddles can also be brought along.

Do I have to take out insurance?2018-08-31T12:49:48+00:00

We offer the voluntary conclusion of a rental wheel insurance. This covers damage due to operator error, fall and accident damage to the wheel. The insurance does not cover the loss of the bike through theft – here, a personal liability should be completed.

Our high-quality locks included in the price have so far impressively withstood the loss due to theft.

Can I extend my lease?2018-08-31T12:47:46+00:00

If no reservation has been made on the bike, it can of course be extended at any time. Please coordinate this with the rental staff before the scheduled deadline.

What happens if I do not give the rental bike back in time?2018-08-31T12:45:20+00:00

Unfortunately, we reserve the right to charge a full daily rent. Maybe the rental bike is already reserved for the next customer and we can not rent it because of the late return.

Can I rent the bike for a few hours?2018-08-31T12:40:37+00:00

Our calculation is based on rental from one day (24 h) and more. Of course you can also use the bike for a shorter period – but we always charge the daily rate.

Can I borrow shoes / clothes from you?2018-09-02T09:42:38+00:00

Bicycle helmets and backpacks are available for hire in our shop. For hygienic reasons, we can not offer clothes and shoes for hire. In our shop you have the opportunity to look around in advance for the right clothes.

Do you offer guided tours?2018-09-02T09:40:11+00:00

For larger groups we can provide a guide and offer various tours. Please vote in advance.

Fixed tours with guide are in the planning, as soon as they are available you can find out here on our homepage.

But we can offer GPS equipment with tours that offer very interesting routes.

Can I leave the bike with you when I book for a longer period of time?2018-09-02T09:37:37+00:00

Yes, you can store the bike for free in our bicycle cellar. Here it is also assured. Third party bicycles can also be placed at a charge of € 1.50 per day.

We also offer repairs on third party bicycles.

Can you adjust the bike to my measures in advance?2018-09-02T09:33:59+00:00

If we have the dimensions (middle of the handlebar – saddle tip, saddle top – bottom bracket center, middle of the handlebar – bottom), we adjust the wheel afterwards. Not possible are changes to the stems, handlebar widths and crank lengths.

How are the rental bikes equipped?2018-09-01T22:01:48+00:00

Our road bikes, cross and mountain bikes are equipped with speedometer, pump, reserve hose and tire levers and bottle holders. A lock can be added at no extra charge as well as a mini-tool.

For all other bikes, locks are also standard. Here we recommend taking a puncture spray (free of charge if not in use) for hose or tire defects. Here we can assemble bottle holders too.

What do I have to bring?2018-09-01T21:49:51+00:00

– cycling clothing or other comfortable clothing

-Wheel shoes (normal sports shoes go too)

-Saddle (if your own does better)

-Pedals (if not the standard system pedals)

-Personal ID card or passport or driving license (a photo document)

Which size should I book?2018-08-31T13:03:37+00:00

In our booking system, the respective frame heights are specified with the appropriate body sizes from / to next to the wheel. Sorting there easily and you already have the right bike.

Do I have to wear a helmet?2018-08-31T13:00:42+00:00

We offer in our bike rental as good as new, high quality and sporty looking rental helmets. In Spain, helmets are required outside the village and on public roads. For children and adolescents there is a general helmet requirement.

Incidentally, the penalties imposed by the police are very sensitive to non-compliance (up to 100 € per person plus retention of the wheel).

Do I have to bring my own pedals / saddle?2018-08-31T12:57:23+00:00

We provide the most common pedals Shimano SPD and SPD-SL, Look KEO and normal pedals for free. But you can also bring your own pedals anytime and we assemble them for you.

Own saddles can also be brought along.

Do I have to take out insurance?2018-08-31T12:49:48+00:00

We offer the voluntary conclusion of a rental wheel insurance. This covers damage due to operator error, fall and accident damage to the wheel. The insurance does not cover the loss of the bike through theft – here, a personal liability should be completed.

Our high-quality locks included in the price have so far impressively withstood the loss due to theft.

Can I extend my lease?2018-08-31T12:47:46+00:00

If no reservation has been made on the bike, it can of course be extended at any time. Please coordinate this with the rental staff before the scheduled deadline.

What happens if I do not give the rental bike back in time?2018-08-31T12:45:20+00:00

Unfortunately, we reserve the right to charge a full daily rent. Maybe the rental bike is already reserved for the next customer and we can not rent it because of the late return.

Can I rent the bike for a few hours?2018-08-31T12:40:37+00:00

Our calculation is based on rental from one day (24 h) and more. Of course you can also use the bike for a shorter period – but we always charge the daily rate.

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